AI-Powered Integrated Business Solutions

More Revenue From Your Existing Sales Network.

Automate and connect field sales, CRM, distribution and retail operations on one intelligent platform.

Breeze helps businesses improve sales productivity, strengthen distribution, execute better at retail and convert more customer opportunities through connected workflows, real-time visibility and AI-powered insights.

Trusted by 50,000+ users for real-time business operations
Capterra Software Advice GetApp SOC 2 Type II ISO/IEC 27001
Breeze unified FSM, CRM, DMS and MRM platform dashboard
Get the Breeze FSM App Run your field operations anytime, anywhere
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50,000+
Active Users
99.99%
System Uptime
Minutes
To Expert Support
30+ Years
Enterprise Technology Experience
Built to Fit
Your Business Workflows
Annapurna Swadisht
Apollo Clinic
Bisleri
Eurobond
Gesco Healthcare
Ganesh
Jac Olivol
Cookme
B.P. Poddar Hospital
Sat-Isabgol
Ori-Plast
Flexibond
Jaya
National Plastic
Paras
MPCP Care
Mescab
Tek Foods
NTC
Anondita Healthcare
Shyam Metalics
ITC
Aegis
Orion Edutech

Four Products. One Revenue Engine.

Breeze Suite improves field sales productivity, strengthens distribution, improves retail execution and helps teams convert more opportunities.

Breeze FSM mobile app
Breeze CRM mobile app
Breeze DMS mobile app
Breeze MRM mobile app
Breeze FSM

Make Every Field Visit Productive

Plan smarter beats, improve outlet coverage, enable faster order booking and give managers actionable insights to improve field-team performance.

Breeze CRM

Convert More Opportunities

Capture and prioritise leads, automate follow-ups and systematically move prospects from first contact to confirmed order.

Breeze DMS

Grow Sales Through Your Channel

Automate distributor operations across inventory, billing and schemes—while giving the company real-time visibility into primary and secondary sales, along with channel performance.

Breeze MRM

Win More Sales at Retail

Use real-time retail insights to improve stock availability, promoter productivity, merchandising, shelf execution and promotion compliance across every store.

Enterprise-level Features

🔗
One Business Context
Connected and Intelligent

Breeze FSM, DMS, MRM and CRM work with common data across products, customers, outlets, teams, territories, prices, schemes and targets—giving everyone one consistent view of the business.

🔄
One Business Context
End-to-End Process Integration

Connect field activity, orders, inventory, distribution, retail execution and customer opportunities across one continuous workflow—reducing disconnected handoffs and repeated data entry.

🤖
One Business Context
AI That Drives Action

Breeze uses shared data and company context to identify opportunities, flag risks and recommend next actions—helping teams respond faster instead of merely reviewing reports.

⚙️
Flexible and Integrated
Built to Fit Your Workflows

Configure and extend workflows, roles, approvals, reports and integrations around the way your business operates—improving relevance, adoption and long-term value.

🔌
Flexible and Integrated
Connects With Your Enterprise

Integrate Breeze with ERP, accounting, communication and business-intelligence systems through enterprise connectors and open APIs.

📱
Flexible and Integrated
Mobile-First. Offline-Ready.

Give field teams complete access to visits, orders, customers and tasks from their mobile devices—even without connectivity. Data synchronises automatically when the network returns.

🔒
Secure and Scalable
Enterprise-Grade Data Security

Protect sensitive business information through enterprise security controls backed by ISO 27001 and SOC 2 Type II compliance.

☁️
Secure and Scalable
Cloud Infrastructure That Scales

Support growing teams, territories, channel partners, data volumes and transactions through reliable cloud infrastructure designed for enterprise growth.

🎧
Supported by Experience
Expert Support in Minutes

Reach experienced support professionals in minutes—not hours or days. Get help from people who understand both the platform and your business operations.

🏆
Supported by Experience
30+ Years of Enterprise Experience

Breeze combines product innovation with more than three decades of enterprise technology and implementation experience—bringing proven delivery discipline to every engagement.

Speak to Breeze.
Breeze Delivers.

Your reps speak — Breeze acts. Book orders, log visits, query analytics, and manage your business entirely by voice. Anywhere, anytime.

🎙
Breeze Voice AI
Intelligent Field Assistant
Live
FIELD REP
"Book 50 units of SKU-F001 for Maa Kali Store and check in my visit."
BREEZE AI
✅ Order placed — ₹4,250. Visit logged with GPS. 3 more outlets on your beat today.
⚡ 2 actions completed in 1 voice command
📍

FSM — Voice Order Booking

Reps book orders, log visits, and record competitor data entirely hands-free while moving between outlets.

👥

CRM — Voice Pipeline Updates

Managers query pipeline status, log notes, and update deal stages — entirely by voice. No typing, no app-switching.

📦

DMS — Voice Billing

Field agents raise invoices, confirm stock, and update schemes — all by speaking naturally to the Breeze AI.

📌

MRM — Voice Shelf Audit

Retail reps complete shelf audits, report planogram compliance, and log competitor actions — entirely hands-free.

98%
Voice Accuracy
AI
Driven Actions
<1s
Response Time
10x
Faster Data Entry

Industries That Trust Breeze

From FMCG to Finance — purpose-built solutions for every business that runs in the field.

FMCG & Distribution

Accelerate secondary sales across your distribution network

Pharma & Healthcare

Track doctor visits, samples, and compliance in real time

Manufacturing

Manage dealer networks and territory performance with clarity

Retail & Modern Trade

Win every shelf with planogram compliance and store audits

Logistics & Supply Chain

Optimise last-mile delivery and warehouse visibility end-to-end

Consumer Durables

Dispatch engineers, manage warranties, and track dealer coverage

BFSI & Financial Services

Track agents, manage leads, and ensure compliance documentation

Services & Field Sales

Schedule appointments, track attendance, and boost team productivity

Loved by Teams Across India

G2 ★★★★☆
Efficient and Powerful

Easy to use platform with powerful reporting and excellent customer support.

O
Omi G.
Manager of Operations · Mid-Market
G2 ★★★★★
Best FSM software with great support

Smooth implementation, easy to use, and excellent customer support team.

K
Kiran S.
AGM Sales & Marketing · Small Business
G2 ★★★★☆
Excellent and user-friendly app

Strong technical support and training with easy usability.

D
Debabrata P.
Assistant Manager · Mid-Market
Capterra ★★★★★
Smooth and reliable experience

Intuitive interface that makes managing field services simple and efficient.

P
Priyanka
Accountant · Food & Beverages
Capterra ★★★★★
User-friendly with strong support

Designed for real business needs with excellent support and easy adoption.

P
Pradeep
National Sales Manager · Consumer Goods
Capterra ★★★★★
Great support and usability

Simplifies tracking and data management with a highly supportive team.

K
Kaberi
Administrator · Food Production
Capterra ★★★★★
Excellent customer support

Outstanding support team that resolves issues quickly.

M
Monalisa
EDP Incharge · Automotive
Capterra ★★★★★
Reliable and efficient tool

Strong tracking and reporting makes managing teams very effective.

M
Mainak
HR & MIS Executive · Financial Services

Customer Success Stories

Real Businesses. Real Results with Breeze.

Discover how field sales, distribution and retail teams use Breeze to boost productivity, improve execution and drive measurable results.

267% more shop visits per agent
150+ field agents tracked live
Explore Case Studies →
Breeze customer case studies and success stories across field sales, distribution and retail

Trusted by Leaders Who Demand Results

“Breeze FSM made my daily sales reporting easier than before. After using the application I am easily able to track and monitor my sales teams.”

D
Director of Marketing
Chittchore, India

“After using this app we are able to track our executives properly and also get accurate data.”

A
Arnab Singha Roy
Center Manager, Apollo Clinic Kolkata

“It solved the major issue in our organization, that is the sales working and their travelling cycle. It helps us to know the live tracking of the sales person.”

A
Aaruthra S.
Data Analyst, Ruby Foods

“Our experience with Breeze has been extremely positive. The software has been very helpful in bringing better structure and visibility to our field operations, while the customer support team has consistently been responsive, helpful, and proactive in addressing our requirements.”

M
Ayush Gupta – Managing Director
MPCP Care Pvt Ltd

Ready to Transform Your Business?

Join 50,000+ active field users who rely on Breeze every day to streamline their sales, distribution, and retail operations.

💬 Chat on WhatsApp
Quick Implementation Dedicated Onboarding Support Built for Scale

Frequently Asked Questions

Everything you need to know about Breeze as a business automation and revenue-operations platform.

What is Breeze and what does its business automation platform help businesses achieve?+
Breeze is an AI-powered business automation and revenue-operations platform for Indian businesses whose growth depends on field teams, dealers, distributors and retail execution. Instead of running sales, customer, distribution and retail workflows as separate tools, Breeze brings them onto one connected platform — see the full business automation capabilities — so businesses can automate day-to-day operations, get real-time visibility, and act on what's actually happening across their network.
How does Breeze help businesses generate more revenue from their existing sales network?+
The idea behind Breeze is simple: More Revenue. Same Team. Same Channels. Rather than adding more people or opening new channels, Breeze helps businesses get more out of the sales, distributor and retail network they already have — through better field execution, faster order and follow-up cycles, stronger distributor and retail coverage, and real-time visibility that lets managers catch missed opportunities before they become lost revenue. We don't promise a guaranteed revenue increase — the platform's role is to remove the friction and blind spots that typically hold existing teams back.
How does Breeze connect sales, distribution, customers and retail operations?+
Most businesses run field sales, customer management, distribution and retail execution as disconnected systems — separate spreadsheets, separate apps, data that has to be manually reconciled. Breeze connects these as one platform: Breeze FSM for field execution, Breeze CRM for customer relationships, Breeze DMS for distributor and dealer workflows, and Breeze MRM for retail execution — all sharing the same underlying data, so an order booked in the field is automatically visible in distributor stock and customer records without re-entry.
Why do businesses need a platform like Breeze for business automation?+
The problems Breeze is built to solve are common ones: manual, paper- or spreadsheet-based processes; disconnected systems that don't talk to each other; limited visibility into what field teams, distributors and retail outlets are actually doing; slow, backward-looking reports instead of real-time information; and operations that get harder to coordinate as the business scales. A unified automation platform addresses these by capturing activity once, at the source, and making it available across the business immediately — rather than requiring manual consolidation from multiple systems.
How does Breeze automate day-to-day revenue operations?+
Breeze automates the operational work that would otherwise consume a team's day — planning routes and visits, capturing field activity, logging customer interactions and follow-ups, booking orders, managing distribution workflows, running retail checks, and generating reports, alerts and approvals automatically instead of manually. AI-powered insights sit on top of this, surfacing patterns and recommendations rather than requiring someone to dig through reports to find them.
How does Breeze help businesses increase productivity without increasing their sales team?+
A significant share of a field or sales team's day typically goes into manual, repetitive work — writing up visit notes, chasing status updates, compiling reports, re-entering the same data in different systems. Breeze automates these steps so the same team spends more of their time on productive customer, sales and market activity instead. This is the practical mechanism behind More Revenue. Same Team. Same Channels. — productivity gains from the existing workforce rather than headcount growth.
How does Breeze help management make better revenue and operational decisions?+
Breeze gives management real-time visibility instead of end-of-month reporting — live dashboards, performance analytics by rep, territory or product, and AI-generated insights that flag exceptions, trends and opportunities as they emerge rather than after the fact. See how this works in practice via AI across the Breeze platform. The goal is faster, more confident decisions based on what's actually happening in the field, not a lagging summary of it.
Can Breeze automate operations across field teams, dealers, distributors and retail networks?+
Yes — this is the core of what Breeze is built for. Breeze FSM covers field operations, Breeze CRM covers customer and relationship workflows, Breeze DMS covers distributor and dealer workflows, and Breeze MRM covers modern retail execution. These aren't sold or run as isolated systems — they're connected parts of the same Breeze platform, so a business can automate as much of its network as it needs from one place.
How does AI make Breeze different from traditional business management software?+
Traditional business software mostly records what happened. AI in Breeze is used more practically — surfacing intelligent insights and recommendations, generating automated alerts when something needs attention, identifying patterns in field or sales performance, and helping flag revenue opportunities that would otherwise take manual analysis to find. The goal is to automate the intelligence work itself, not just the data entry, so decision-makers get decision support rather than raw data.
Which businesses can benefit from Breeze?+
Breeze is built for businesses whose growth depends on field teams, sales networks, dealers, distributors, retailers or execution across multiple locations and channels. In practice, this includes FMCG, pharma, manufacturing and distribution businesses, among others — see industry solutions for how Breeze applies to specific sectors. If a business's revenue depends on coordinating people and activity outside a single office, Breeze is generally relevant.
Can Breeze work with the systems and workflows a business already uses?+
Yes. Breeze is designed to fit into how a business already operates rather than requiring it to change everything at once. It connects with existing ERP and accounting systems — including SAP, Oracle ERP, Microsoft Dynamics 365, TallyPrime and Busy — via open REST APIs, and supports the data and workflow connectivity most businesses already depend on. See the full list of integrations.
How can a business start using Breeze to automate its revenue operations?+
The most useful next step is usually to look at the specific capabilities relevant to your business — the business automation capabilities or product features pages are a good starting point — and then book a demo so the Breeze team can walk through how the platform would apply to your specific sales, distribution and retail network.

Still have questions?

📍 Breeze FSM · Field Sales Management

Field Sales Management Software That Drives Real Revenue

Real-time GPS, AI beat planning, mobile order booking, and instant visibility — in one offline-capable app your reps will actually love using.

50,000+
Active field users
Real-Time
Tracking
Live GPS & activity monitoring
48hr
Quick deployment
Breeze FSM — Field Sales Execution Platform showing delivery rep with GPS tracking and dashboard
Core Modules

Everything Your Field Team Needs

📡
Field Team Monitoring

Real-time GPS tracking, geofence check-ins, and live productivity monitoring for every rep in the field.

🛒
Sales & Order Management

Mobile order capture with catalog browsing, real-time stock visibility, and instant order confirmation.

🗼
Beat & Route Planning

AI-optimised route planning and territory mapping that maximises outlet coverage per rep per day.

📊
Performance Analytics

Territory-wise, rep-wise, and SKU-wise analytics with drill-down dashboards for every management level.

🏪
Outlet Management

360° outlet profiles with purchase history, contact details, survey data, and competitive intelligence.

🤖
AI Smart Tools

Next-call recommendations, demand forecasting, churn prediction, and automated rep coaching alerts.

📶
Offline Capability

Full app functionality in zero-connectivity zones — all data syncs automatically when internet returns.

🏆
Target & Incentive Mgmt

Set, track, and manage targets with automated incentive calculations and gamified leaderboards.

See Breeze FSM in Action

Book a 30-minute personalised demo for your field force.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is Field Sales Management Software?+
FSM software digitises and automates field sales — including rep tracking, beat planning, order booking, and performance analytics. Breeze FSM is India's leading platform for field-driven businesses.
Does Breeze FSM work offline?+
Yes. Breeze FSM works in low-connectivity environments. Reps visit outlets, book orders, and capture photos offline. All data syncs automatically when connectivity returns.
Can I track my field reps in real time?+
Yes. Breeze FSM provides live GPS tracking, geo-fenced attendance, and a real-time dashboard showing each rep's location, visit count, and order value.
Is Breeze FSM suitable for FMCG companies?+
Absolutely. Breeze FSM is purpose-built for FMCG, Pharma, Agri, and Manufacturing companies with large field forces across India.
How does AI beat planning work in Breeze FSM?+
The AI analyses historical visit data, order patterns, and outlet potential to suggest optimised daily routes — reducing travel time and increasing productive selling time.

Still have questions?

👥 Breeze CRM · Customer Relationship

CRM for Companies — Convert More, Retain Better

Intelligent lead engine captures prospects from every channel — web, field, B2B platforms, WhatsApp — and automatically routes, scores, and nurtures them to conversion.

Breeze CRM for FMCG — sales rep using CRM with funnel visualization, lead conversion metrics and dealer performance dashboard
Core Modules

Complete Customer Lifecycle Management

🎯
Lead Management

Capture, score, and nurture leads from every channel with automated follow-up workflows and reminders.

🔄
Opportunity Management

Visual pipeline with stage-wise tracking, win probability scores, and AI-generated next-action suggestions.

💬
Communication Hub

Email, WhatsApp, and call integration with full conversation history and open/reply rate tracking.

📊
Revenue Analytics

Forecast accuracy, pipeline health, rep performance, and cohort analysis in one unified dashboard.

💳
Expense Management

Mobile expense submission with photo receipts, one-tap manager approvals, and auto-categorised reports.

🤝
Account Management

360° account view with contacts, deals, interactions, documents, and payment history in one place.

See Breeze CRM in Action

A 30-minute demo tailored to your sales team.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is CRM software for FMCG?+
CRM for FMCG manages dealer, distributor, and retailer relationships across complex multi-channel sales cycles — with trade scheme tracking, visit history, and pipeline management.
How is Breeze CRM different from Salesforce or HubSpot?+
Breeze CRM is built for India's field-driven B2B model with distributor tracking, field visit integration, multi-level approvals and pricing specific to FMCG sales cycles.
Does Breeze CRM have lead scoring?+
Yes. AI-powered lead scoring ranks leads by conversion probability, helping teams focus on the highest-value opportunities and reduce wasted follow-up time.
Can Breeze CRM integrate with FSM and DMS?+
Yes. Breeze CRM is natively integrated with Breeze FSM and DMS — giving a 360° view of every customer from first contact through field visit to order and delivery.
Is Breeze CRM mobile-friendly?+
Yes. Fully mobile-first with native Android and iOS apps, so reps can update pipeline, log interactions, and view customer history on the go.

Still have questions?

📦 Breeze DMS · Distribution Management

Distribution Management System Built for Scale

Streamline distributor onboarding, billing, inventory, and channel operations across your entire supply chain — in one unified platform.

Breeze DMS — Distributor Management System: warehouse manager using tablet with stock, billing and channel dashboard
Core Modules

End-to-End Distribution Control

📐
Master Data Management

Centralised product masters, price lists, and customer hierarchy management for your entire network.

💰
Pricing & Scheme Engine

Complex scheme configurations — slabs, combos, free goods, cashbacks — auto-applied at billing with full audit trail.

🏭
Warehouse & Inventory

Real-time stock tracking across warehouses with batch management, expiry alerts, and FIFO enforcement.

📋
Sales Order Management

End-to-end order lifecycle from booking to dispatch with credit limit enforcement and approval workflows.

🧾
GST Billing & Invoicing

Auto-generate GST-compliant invoices, e-way bills, and credit notes at dispatch. Zero errors, fully auditable.

🔄
Returns Management

Structured returns processing, damage tracking, credit note generation, and automated reconciliation.

📊
Secondary Sales Visibility

Real-time visibility into sell-through at distributor level for informed production and replenishment decisions.

🤝
Distributor Portal

Self-service portal for distributors to place orders, view account statements, and track delivery status.

See Breeze DMS in Action

A personalised walkthrough for your distribution network.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is a Distribution Management System?+
A DMS automates the distribution channel — distributor onboarding, secondary sales tracking, inventory management, GST billing, scheme execution, and payment reconciliation.
Does Breeze DMS support GST billing?+
Yes. Built-in GST-compliant invoicing with automatic tax calculation, e-way bill support, and reconciliation tools — eliminating manual billing errors.
Can Breeze DMS track secondary sales?+
Yes. Secondary sales (distributor-to-retailer) are captured automatically via the distributor mobile app, giving real sell-through visibility across your channel.
How many distributors can I manage?+
Breeze DMS scales from 10 to 10,000+ distributors. Enterprise customers manage national networks with thousands of SKUs across multiple states.
Does Breeze DMS provide inventory visibility?+
Yes. Real-time inventory across all distributors and depots — stock aging, minimum stock alerts, and automated reorder recommendations.

Still have questions?

🛍 Breeze MRM · Modern Retail Management

Retail Execution Software for Perfect In-Store Compliance

AI-powered shelf detection, planogram compliance, store audits, and promotion tracking — everything your modern trade team needs to dominate the shelf.

Breeze MRM — retail executive using mobile with compliance dashboard showing 90% shelf compliance, planogram accuracy and store audits
Core Modules

Complete Modern Trade Execution

🤖
AI Shelf Detection

Computer vision that instantly detects OOS, facings, pricing accuracy, and share-of-shelf vs competitors.

📏
Planogram Management

Digital planograms with visual compliance tracking and real-time deviation detection across all stores.

📋
Store Audit & Compliance

Structured audit checklists, photo evidence, and compliance scoring for hygiene, display, and brand standards.

🎪
Promotion Tracking

Real-time promotion execution monitoring across all stores with compliance scores by store, city, and zone.

📊
Store Analytics

Store-level, chain-level, and territory-level analytics with competitive benchmark comparisons.

👤
Merchandiser Management

GPS attendance, task assignment, photo validation, and performance scorecards for your entire merchandiser team.

See Breeze MRM in Action

A demo tailored to your retail execution team.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is Retail Execution Software?+
Retail Execution Software ensures products are correctly displayed, stocked and promoted in stores. Breeze MRM covers audits, planogram compliance, promoter management, and competitive intelligence.
How does planogram compliance work?+
Field reps photograph shelf arrangements via the Breeze MRM app. AI image recognition scores compliance against guidelines and flags deviations for same-day correction.
Can I manage retail promoters with Breeze MRM?+
Yes. Full promoter management — attendance, daily reporting, target tracking, and interaction logs — giving complete visibility over in-store brand ambassadors.
Does Breeze MRM work for modern and general trade?+
Yes. Breeze MRM supports both modern trade (hypermarkets, supermarkets) and general trade (kiranas, specialty stores) with different audit templates per channel.
How does Breeze MRM integrate with FSM?+
Breeze MRM and FSM share the same platform — retail execution data and field sales data are unified for a single view of sell-in and in-store performance.

Still have questions?

Sales Automation Solutions for Every Business Function

Select a product to see the business problems Breeze solves for it

Breeze FSM — Field Sales Management Software India — empower your field team with real-time execution visibility
📍
Breeze FSM
Field Sales Management

Field Sales Management Software India — empower your field team with real-time execution visibility

Explore →
Breeze CRM — CRM for Companies — convert more leads with intelligent customer lifecycle management
🎯
Breeze CRM
Customer Relationship Management

CRM for Companies — convert more leads with intelligent customer lifecycle management

Explore →
Breeze DMS — Distribution Management System — complete control over inventory, billing and channel performance
🚙
Breeze DMS
Distribution Management System

Distribution Management System — complete control over inventory, billing and channel performance

Explore →
Breeze MRM — Retail Execution Software — drive excellence with AI-powered in-store compliance
🍕
Breeze MRM
Modern Retail Management

Retail Execution Software — drive excellence with AI-powered in-store compliance

Explore →
Breeze FSM

Business Problems We Solve

Real challenges field-driven businesses face — and how Breeze solves them.

Business Outcomes

Turn Operational Challenges Into Business Outcomes

Why Businesses Choose Breeze

Breeze vs. Typical Standalone Solutions

How a connected platform compares to running separate point solutions for sales, CRM, distribution and retail.

CapabilityBreezeTypical Standalone Solutions
Connected FSM + CRM + DMS + MRM✓ One platformOften requires separate applications
Centralized business data✓ Shared across productsTypically requires additional integration
Unified analytics✓ One reporting layerMay vary by solution/vendor
Mobile-first operations✓ Native appsMay vary by solution/vendor
Offline working✓ Built inMay vary by solution/vendor
AI-powered capabilities✓ Across the platformMay vary by solution/vendor
Field sales visibility✓ FSM built inOften requires a separate application
Distribution visibility✓ DMS built inOften requires a separate application
Retail execution✓ MRM built inOften requires a separate application
Integrations (ERP, accounting, APIs)✓ Open REST APIsTypically requires additional integration work
Role-based security✓ Consistent across productsMay vary by solution/vendor
Central reporting✓ One dashboardTypically requires additional integration

Comparison reflects general industry patterns for point solutions and may vary by vendor.

Find Your Fit

Which Breeze Product Fits Your Business?

📍

Breeze FSM

Best for field sales teams, field employees, outlet visits, beat planning, orders and collections.

🟢

Breeze CRM

Best for leads, opportunities, customers, follow-ups and sales pipelines.

📦

Breeze DMS

Best for distributors, dealers, inventory, orders, billing and secondary sales.

🛍

Breeze MRM

Best for retail execution, merchandising, audits, promotions and store compliance.

Most growing businesses don't need just one. FSM, CRM, DMS and MRM share the same platform, so you can combine any two or more without duplicate data entry — and start with whichever solves your most urgent problem first.

Connected Platform

One Platform. Multiple Business Solutions.

FSM, CRM, DMS and MRM connect through the same Breeze platform — sharing data instead of operating in silos.

FSM CRM DMS MRM
Shared Data Analytics AI Mobile Integrations Reports Security

See the full platform capabilities, browse every product feature, or check available integrations.

Common Questions

Frequently Asked Questions

What problems does sales automation software solve?+
Sales automation software solves problems like poor field visibility, missed follow-ups, manual attendance tracking, delayed order booking and disconnected reporting — replacing manual processes with connected digital workflows.
Which software is best for managing field sales teams?+
Field sales management software like Breeze FSM is purpose-built for this — covering GPS attendance, beat planning, order booking and visit tracking in one mobile app.
How can I track field sales employees?+
Field sales management software tracks employees through GPS-verified attendance, live location tracking during working hours and a logged visit history — giving managers visibility without constant phone calls.
How can businesses improve outlet coverage?+
Beat planning and route optimization help reps cover more outlets with less wasted travel time, while visit logging gives managers visibility into which outlets are actually being covered.
What is the difference between FSM and CRM?+
Field sales management software focuses on the day-to-day mechanics of field work — attendance, routes, orders. CRM software focuses on the customer relationship itself — leads, opportunities and follow-ups. Many businesses run both together.
What is the difference between FSM and DMS?+
FSM manages field sales representatives and their daily activity. A distribution management system manages the distributor and dealer side of the business — inventory, billing and secondary sales.
Can FSM, CRM and DMS work together?+
Yes. All Breeze products share the same underlying platform and data, so businesses commonly combine two or more without duplicate data entry between them.
How can distributors and field sales teams be managed together?+
Running FSM and DMS on the same platform connects field sales activity directly to distributor stock and orders — so reps, managers and distributors are all working from the same data.
Which Breeze product is suitable for my business?+
It depends on your main challenge: FSM for field sales teams, CRM for leads and customers, DMS for distributors and dealers, and MRM for retail execution. Most businesses start with one and expand as needed.
Can Breeze work offline?+
Yes. Every Breeze mobile app works fully offline for attendance, visits, orders and audits, syncing automatically once connectivity returns — important for field teams working in areas with poor internet.
Can Breeze integrate with ERP and other business applications?+
Yes. Breeze integrates with SAP, Oracle ERP, TallyPrime, Busy and other systems via open REST APIs. See the full list of integrations.
Can I use multiple Breeze products together?+
Yes. FSM, CRM, DMS and MRM are designed to work together on one platform. See the full platform capabilities for how they connect.

Not Sure Which Breeze Solution Fits Your Business?

Tell us about your sales, customer, distribution or retail challenges and we'll help you identify the right Breeze solution.

🔷 About Breeze by Vilok Solutions

Powering Business Growth Through Connected Digital Ecosystems

Breeze is a unified platform designed to streamline operations, empower teams, and accelerate business growth through intelligent, scalable solutions.

🌫
Breeze
by Vilok Solutions Pvt. Ltd.
50,000+
Active field users
98%
Customer Retention
4
Core Products
7
India Offices
Who We Are

One System That Connects Everything

Breeze is a modern business technology ecosystem built to simplify complex operations across field service, sales, distribution, and retail.

We believe businesses don’t need multiple disconnected tools — they need one intelligent system that connects everything seamlessly.

Our platform integrates core business functions into a seamless digital experience — including integrations with the ERP, accounting and communication tools you already use — enabling organisations to operate faster, smarter, and more efficiently.

🔭
Our Vision

Backbone of Digital Transformation

To become the backbone of digital transformation for growing businesses — creating a unified, scalable, and intelligent platform that empowers every team, every day.

🎯
Our Mission

Simplify. Visualise. Decide Smarter.

To simplify operations, improve visibility, and enable data-driven decisions through innovative, user-friendly technology solutions that deliver measurable business outcomes.

Why Breeze

What Makes Us Different

🔗

Unified Ecosystem

One platform, multiple solutions. FSM, CRM, DMS and MRM work seamlessly together — no silos, no duplication, no integration headaches.

⚡

Real-Time Visibility

Live dashboards, GPS tracking, and instant alerts give leadership the data they need to make decisions in the moment — not next week.

📈

Scalable Architecture

Built to grow from 10 to 10,000 users without performance degradation, re-implementation costs, or disruptive migrations.

🤝

User-Centric Design

Built for real-world users — field reps, managers, distributors, and executives. Minimal training, maximum adoption from day one.

🔄

Seamless Integration

Connects with your existing ERP, accounting, and logistics systems. Breeze integrates — it doesn’t replace what’s already working.

🎙

Voice-First AI

India’s first voice-powered sales platform. Reps book orders and query analytics by speaking naturally — completely hands-free.

OUR TEAM

Meet Our Leaders

The people behind Breeze — building the future of field operations for India’s growing businesses.

Sakshi Kapahi
Sakshi Kapahi
CEO & Co-founder
Abhishek Rungta
Abhishek Rungta
Advisor & Director
Sneha Das
Sneha Das
Founding Member — Growth
Pijush Bhattacharya
Pijush Bhattacharya
Founding Member — Tech

Ready to Transform Your Business with Breeze?

Join 50,000+ active field users who rely on Breeze every day to streamline their sales, distribution, and retail operations.

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Support Center

We’re Here to Help

Documentation, tutorials, and direct support channels — everything you need to succeed with Breeze.

📚

Help Center

Step-by-step guides, tutorials, and FAQs for every feature across FSM, CRM, DMS, and MRM.

📚 Browse Help Center
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Live Chat Support

Chat with our team via WhatsApp or in-app chat — available Monday to Friday, 10:30am–7:30pm IST.

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🎫

Create a Ticket

Raise a support ticket and our team will get back to you with a resolution. Tracked, prioritised, and resolved.

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Get in Touch

Send Us a Message

Have a question or need help? Our support team responds within 2 business hours.

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Head Office
Mumbai, Maharashtra, India

Contact Support

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Get in Touch

Contact Us

Have a question, want a demo, or just want to say hello? We’d love to hear from you.

REACH US DIRECTLY

Send Us a Message

Whether you're evaluating Breeze, need technical support, or want to explore a partnership, our team responds within 2 business hours.

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Head Office
Mumbai, Maharashtra, India

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Privacy Policy

Vilok Solutions Pvt. Ltd. · [email protected]

Contents
Scope Information Collection Permissions Third-Party Services Face Data Data Usage Security Sharing User Rights Other

Scope

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Information Collection

BreezeFSM will store the information you enter on the website during sign-in, Contact Us, chat, or email communication.

App Permissions

  • Calendar – create events
  • Call logs – reminders & reporting
  • Camera – photos, verification
  • Contacts – lead creation
  • Location – GPS tracking
  • Microphone – voice features
  • Notifications – alerts
  • Storage – files & media

Third-Party Services

Services may include Firebase, push notifications, maps, analytics tools, and identity verification providers.

Face Data & Biometrics

Face-related data may be collected for attendance, verification, and workforce features as configured by your organization.

Data Usage

Data is used for service delivery, reporting, analytics, and improving product performance.

Security

Appropriate technical and organizational measures are applied to protect user data, including HTTPS and secure storage practices.

Sharing of Information

Information may be shared with service providers, employers, analytics tools, or authorities where required by law.

User Rights

Users may update their data, manage access, and discontinue services subject to applicable agreements.

Other Provisions

Includes cookies, children’s privacy, international transfers, force majeure, and communication consent terms.

Terms & Conditions

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. Acceptance 2. Services 3. Account 4. Payments 5. Acceptable Use 6. IP Rights 7. Data & Privacy 8. Service 9. Liability 10. Termination 11. Force Majeure 12. Governing Law 13. Modifications

1. Acceptance of Terms

By accessing or using the services, you agree to be legally bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.

2. Services

Vilok Solutions Pvt. Ltd. provides SaaS-based solutions including FSM, CRM, DMS, and MRM. The company reserves the right to modify, suspend, or discontinue any service at any time without liability.

3. Account Registration & Responsibility

  • Provide accurate and updated information
  • Maintain confidentiality of credentials
  • Responsible for all account activities
  • Minimum age requirement: 18 years

4. Subscription, Billing & Payments

  • All services billed in advance
  • All payments are non-refundable and non-transferable
  • Pricing may change with notice
  • Non-payment may result in immediate suspension or termination

5. Acceptable Use

  • No unlawful or fraudulent use
  • No unauthorized access or hacking
  • No reverse engineering or copying
  • No resale without written permission

6. Intellectual Property Rights

All platform rights remain with Vilok Solutions Pvt. Ltd. Users are granted a limited, revocable license to use the services.

7. Data Usage & Privacy

Customer retains ownership of data. The company may process data solely to provide services. No guarantee is provided for data backup or recovery.

8. Service Availability (No Guarantee)

Services are provided on an “as-is” basis. No guarantee of uptime, availability, or error-free operation.

9. Limitation of Liability

The company shall not be liable for indirect or consequential damages. Total liability shall not exceed fees paid in the last 3 months.

10. Termination & Suspension

Services may be suspended or terminated immediately without notice in case of violation or non-payment. No refunds will be issued upon termination.

11. Force Majeure

The company is not liable for delays or failures due to events beyond control including technical or natural disruptions.

12. Governing Law & Jurisdiction

Governed by laws of India. Jurisdiction: Kolkata, West Bengal.

13. Modifications to Terms

Terms may be updated anytime. Continued use implies acceptance.

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805

Refund & Cancellation Policy

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. No Refund Policy 2. No Cancellation 3. Exceptional Cases 4. Non-Refundable 5. No Partial Refunds 6. Liability 7. Final Authority 8. Acceptance

1. No Refund Policy

All payments made to Vilok Solutions Pvt. Ltd. are final, non-refundable, and non-transferable. The company operates strictly on an advance payment basis, and no refunds will be issued under any circumstances once payment is received.

2. No Cancellation After Payment

Payment made by the customer shall be treated as final confirmation of the order and acceptance of services. Cancellation requests will not be entertained after payment, irrespective of usage status.

3. Exceptional Cases (Company Discretion Only)

Any request for cancellation or refund may be considered only in rare and exceptional cases:

  • Prior written intimation before service initiation
  • Formal written approval by Vilok Solutions Pvt. Ltd.
  • Approval strictly at the sole discretion of the company

Submission of a request does not guarantee approval.

4. Strictly Non-Refundable

  • Setup, onboarding, or implementation fees
  • Custom development or configuration work
  • Services delivered or in progress
  • Training sessions (scheduled or completed)
  • Subscription charges (used or unused)
  • Consumed SMS, API, licenses, or third-party services

5. No Pro-Rata or Partial Refunds

Vilok Solutions Pvt. Ltd. does not provide any pro-rata, partial, or unused-period refunds under any circumstances.

6. Limitation of Liability

Vilok Solutions Pvt. Ltd. shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of its services or denial of refund/cancellation requests.

7. Final Authority

The company reserves the absolute right to approve or reject any request. All decisions shall be final, binding, and non-contestable.

8. Acceptance of Terms

By making any payment, the customer acknowledges and agrees to this policy in full.

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805

Cookie Policy

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. What Are Cookies? 2. Strictly Necessary 3. Analytics & Performance 4. Functional 5. Third-Party Cookies 6. Managing Cookies

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805

Data Security

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. Encryption 2. Infrastructure 3. Access Controls 4. Data Residency 5. Backup & Recovery 6. Incident Response 7. Compliance 8. Report a Vulnerability

1. Encryption

  • In Transit: TLS 1.2/1.3 (HTTPS) for all data transmission
  • At Rest: AES-256 encryption for all stored data
  • Backups: Independently encrypted

2. Infrastructure

  • ISO 27001-aligned cloud infrastructure
  • Multi-zone redundancy (99.5% SLA)
  • Web Application Firewall (WAF)
  • DDoS protection
  • Regular third-party penetration testing

3. Access Controls

  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA)
  • SSO via SAML 2.0
  • Automatic session timeout
  • All admin access logged

4. Data Residency

Your data is stored in India, in compliance with India’s DPDP Act 2023. No international transfers without appropriate safeguards and consent.

5. Backup & Recovery

  • Daily automated backups (30-day retention)
  • Point-in-time recovery
  • RTO < 4 hours, RPO < 1 hour

6. Incident Response

Containment within 2 hours. Customer notification within 72 hours. Full incident report within 14 days.

7. Compliance

  • India DPDP Act 2023
  • IT Act 2000 & IT Rules 2011
  • ISO 27001-aligned practices
  • Regular internal and external audits

8. Report a Vulnerability

Email sneha.das@breezefsm.in responsibly. We respond within 48 hours and follow responsible disclosure guidelines.

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805