AI-Powered Business Automation Platform

For Field Sales, CRM, Distribution & Retail

Manage field sales, customers, distributors and retail operations from one AI-powered platform. Breeze helps businesses automate operations, improve visibility and accelerate growth.

Trusted by 50,000+ users for real-time business operations
Breeze unified FSM, CRM, DMS and MRM platform dashboard
Get the Breeze FSM App Run your field operations anytime, anywhere
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Recognized by leading software review platforms

Capterra
Software Advice
GetApp
LIVE 🔔 Announcements & Updates
50,000+
Active Users
99.9%
System Uptime
48hr
Go-Live
98%
Retention Rate
12+
Industry Verticals

Trusted by Industry Leaders

Powering operations for leading brands across industries

Annapurna Swadisht
Apollo Clinic
Bisleri
Eurobond
Gesco Healthcare
Ganesh
Jac Olivol
Cookme
B.P. Poddar Hospital
Sat-Isabgol
Ori-Plast
Flexibond
Jaya
National Plastic
Paras
MPCP Care
Mescab
Tek Foods
NTC
Anondita Healthcare
Shyam Metalics
ITC
Aegis
Orion Edutech
Our Products

Four Products. One Intelligent Ecosystem.

Each product is powerful alone. Together, they create an unbreakable competitive advantage.

Breeze FSM — Field Sales Management Software India

Field Sales Management Software India

Track your field reps in real time, automate beat planning with AI, and let your team book orders on mobile — even offline. Get live visibility into attendance, outlet visits, stock, and performance across every territory.

Explore →
Breeze CRM — CRM for Companies

CRM for Companies

Capture leads from every channel — WhatsApp, web, B2B, and field — then auto-route, score, and nurture them to close. Give your sales team a single pipeline view from first contact to delivered order.

Explore →
Breeze DMS — Distribution Management System

Distribution Management System

Onboard distributors, manage secondary orders, automate GST billing, and track inventory across your entire supply chain from one platform. Reduce reconciliation time from days to hours.

Explore →
Breeze MRM — Retail Execution Software

Retail Execution Software

Deploy AI-powered shelf detection, run planogram compliance audits, and track in-store promotions with photo proof. Give brand managers real-time visibility into every store across every region.

Explore →
Trending Features

Powerful Features That Drive Real Results

Discover the capabilities trusted by 50,000+ users to drive smarter, faster operations.

🤖 AI
AI Beat Plan Optimiser

Automatically generates optimal daily routes based on outlet potential and sales history. Field reps spend 35% less time driving and more time selling.

⚡35% less travel
🗺️
📍 FSM
Live GPS Tracking

Track every rep in real-time on a live map. Replay any day's route and get instant deviation alerts. Eliminate proxy attendance permanently.

⚡100% visibility
📡
🎙️ Voice AI
Voice Order Booking

Reps speak naturally to Breeze — it captures the order, checks stock, and confirms instantly. Completely hands-free field operations.

⚡10× faster entry
🎙️
📊 Analytics
Smart Sales Dashboard

Role-based dashboards for reps, managers, and CXOs. Track productivity scores, strike rates, revenue trends, and forecast accuracy — live.

⚡Real-time insights
📈
📦 DMS
Automated GST Invoicing

Auto-generate GST-compliant invoices, e-way bills, and credit notes at dispatch. Zero manual entry, zero errors, fully audit-ready.

⚡96% fewer errors
🧾
🛍️ MRM
AI Shelf Compliance

Merchandisers capture shelf photos — AI instantly detects planogram violations, OOS products, and competitor share-of-shelf comparisons.

⚡41% OOS reduction
🏬
👥 CRM
Visual Sales Pipeline

Drag-and-drop deal management with AI lead scoring. Know exactly which deals to prioritise and which are at risk before it's too late.

⚡3.2× deal velocity
🎯
🔄 DMS
Scheme & Discount Engine

Define slab, quantity, or seasonal schemes — Breeze auto-applies them at billing. Zero leakage, zero manual calculation, full audit trail.

⚡Zero leakage
💰
📋 FSM
Digital Outlet Survey

Field reps complete store surveys and competitor data collection offline. Syncs automatically when connectivity returns. No paper, no delays.

⚡Offline-first
📝
🤝 CRM
WhatsApp CRM Integration

Send quotes, follow-ups, and payment reminders via WhatsApp from the CRM. Track opens, replies, and deal conversions in one unified view.

⚡4× reply rate
💬
📦 DMS
Real-Time Stock Visibility

See stock levels across every distributor and warehouse node live. Set automated reorder alerts so stockouts never catch you off guard again.

⚡Zero OOS surprises
📦
📊 Analytics
Predictive Sales Forecast

ML-powered revenue forecasting that learns from seasonality, product mix, and rep performance — delivering 90-day rolling predictions with confidence scores.

⚡±5% accuracy
🔮
🛍️ MRM
Promo Execution Tracker

Track BTL activations and promotional displays across every outlet. Get compliance scores by store, city, and zone in real time.

⚡100% promo clarity
🎪
👥 CRM
Expense & Claim Automation

Reps submit expenses with photos on mobile. Managers approve in one tap. Finance gets auto-categorised reports with zero spreadsheet work.

⚡80% faster claims
💳
🔗 Platform
Unified Data Layer

FSM, CRM, DMS, and MRM share one data layer — no duplication, no sync delays. One order instantly updates inventory, billing, and analytics.

⚡Single source of truth
🌐
🎙️ Voice AI
Voice Analytics Queries

Ask Breeze for last week's strike rate — get a spoken summary with charts instantly. No navigation, no filters, no login screens required.

⚡Conversational BI
🔊
Breeze Eco System

Powering Every Layer of Your Business

From field sales to distribution, CRM, and retail execution — one unified ecosystem designed for India’s growing businesses.

📍 Breeze FSM · Field Sales Management

Field Sales Management Software That Drives Real Revenue

Real-time GPS, AI beat planning, mobile order booking, and instant visibility — in one offline-capable app your reps will actually love using.

Field Sales Management Software That Drives Real Revenue
CRM for Companies — Convert More, Retain Better
👥 Breeze CRM · Customer Relationship

CRM for Companies — Convert More, Retain Better

Intelligent lead engine captures prospects from every channel — web, field, B2B platforms, WhatsApp — and automatically routes, scores, and nurtures them to conversion.

📦 Breeze DMS · Distribution Management

Distribution Management System Built for Scale

Streamline distributor onboarding, billing, inventory, and channel operations across your entire supply chain — in one unified platform.

Distribution Management System Built for Scale
Retail Execution Software for Perfect In-Store Compliance
🛍 Breeze MRM · Modern Retail Management

Retail Execution Software for Perfect In-Store Compliance

AI-powered shelf detection, planogram compliance, store audits, and promotion tracking — everything your modern trade team needs to dominate the shelf.

Voice AI · Intelligent Assistant

Speak to Breeze.
Breeze Delivers.

Your reps speak — Breeze acts. Book orders, log visits, query analytics, and manage your business entirely by voice. Anywhere, anytime.

🎙
Breeze Voice AI
Intelligent Field Assistant
Live
FIELD REP
"Book 50 units of SKU-F001 for Maa Kali Store and check in my visit."
BREEZE AI
✅ Order placed — ₹4,250. Visit logged with GPS. 3 more outlets on your beat today.
⚡ 2 actions completed in 1 voice command
📍

FSM — Voice Order Booking

Reps book orders, log visits, and record competitor data entirely hands-free while moving between outlets.

👥

CRM — Voice Pipeline Updates

Managers query pipeline status, log notes, and update deal stages — entirely by voice. No typing, no app-switching.

📦

DMS — Voice Billing

Field agents raise invoices, confirm stock, and update schemes — all by speaking naturally to the Breeze AI.

📌

MRM — Voice Shelf Audit

Retail reps complete shelf audits, report planogram compliance, and log competitor actions — entirely hands-free.

98%
Voice Accuracy
AI
Driven Actions
<1s
Response Time
10x
Faster Data Entry
Across Every Sector

Industries That Trust Breeze

From FMCG to Finance — purpose-built solutions for every business that runs in the field.

FMCG & Distribution

Accelerate secondary sales across your distribution network

Pharma & Healthcare

Track doctor visits, samples, and compliance in real time

Manufacturing

Manage dealer networks and territory performance with clarity

Retail & Modern Trade

Win every shelf with planogram compliance and store audits

Logistics & Supply Chain

Optimise last-mile delivery and warehouse visibility end-to-end

Consumer Durables

Dispatch engineers, manage warranties, and track dealer coverage

BFSI & Financial Services

Track agents, manage leads, and ensure compliance documentation

Services & Field Sales

Schedule appointments, track attendance, and boost team productivity

What Customers Say

Loved by Teams Across India

G2 ★★★★☆
Efficient and Powerful

Easy to use platform with powerful reporting and excellent customer support.

O
Omi G.
Manager of Operations · Mid-Market
G2 ★★★★★
Best FSM software with great support

Smooth implementation, easy to use, and excellent customer support team.

K
Kiran S.
AGM Sales & Marketing · Small Business
G2 ★★★★☆
Excellent and user-friendly app

Strong technical support and training with easy usability.

D
Debabrata P.
Assistant Manager · Mid-Market
Capterra ★★★★★
Smooth and reliable experience

Intuitive interface that makes managing field services simple and efficient.

P
Priyanka
Accountant · Food & Beverages
Capterra ★★★★★
User-friendly with strong support

Designed for real business needs with excellent support and easy adoption.

P
Pradeep
National Sales Manager · Consumer Goods
Capterra ★★★★★
Great support and usability

Simplifies tracking and data management with a highly supportive team.

K
Kaberi
Administrator · Food Production
Capterra ★★★★★
Excellent customer support

Outstanding support team that resolves issues quickly.

M
Monalisa
EDP Incharge · Automotive
Capterra ★★★★★
Reliable and efficient tool

Strong tracking and reporting makes managing teams very effective.

M
Mainak
HR & MIS Executive · Financial Services
Customer Stories

Trusted by Leaders Who Demand Results

“Breeze FSM made my daily sales reporting easier than before. After using the application I am easily able to track and monitor my sales teams.”

D
Director of Marketing
Chittchore, India

“After using this app we are able to track our executives properly and also get accurate data.”

A
Arnab Singha Roy
Center Manager, Apollo Clinic Kolkata

“It solved the major issue in our organization, that is the sales working and their travelling cycle. It helps us to know the live tracking of the sales person.”

A
Aaruthra S.
Data Analyst, Ruby Foods

Ready to Transform Your Business?

Join 50,000+ active field users who rely on Breeze every day to streamline their sales, distribution, and retail operations.

💬 Chat on WhatsApp
Quick Implementation Dedicated Onboarding Support Built for Scale
Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is Breeze Field Sales Management Software?+
Breeze is an AI-powered platform that unifies Field Sales Management, CRM, Distribution Management, and Retail Execution — giving every rep a mobile co-pilot and every manager real-time visibility across India.
Which industries does Breeze serve?+
Breeze serves FMCG, Pharma, Manufacturing, Retail, Logistics, Consumer Durables, BFSI, and Field Services across India. Over 2,400 businesses use Breeze daily.
Is Breeze available on mobile?+
Yes. Breeze is fully mobile-first with native Android and iOS apps. Field reps can work offline and sync automatically when connectivity is restored.
How long does implementation take?+
Most teams go live in 7–14 days with guided onboarding, data migration support and live training sessions from our customer success team.
What makes Breeze different from other sales software?+
Breeze is the only platform combining FSM, CRM, DMS and MRM in one natively integrated ecosystem — eliminating data silos and purpose-built for India's distribution-led businesses.

Still have questions?

📍 Breeze FSM · Field Sales Management

Field Sales Management Software That Drives Real Revenue

Real-time GPS, AI beat planning, mobile order booking, and instant visibility — in one offline-capable app your reps will actually love using.

50,000+
Active field users
Real-Time
Tracking
Live GPS & activity monitoring
48hr
Quick deployment
Breeze FSM — Field Sales Execution Platform showing delivery rep with GPS tracking and dashboard
Core Modules

Everything Your Field Team Needs

📡
Field Team Monitoring

Real-time GPS tracking, geofence check-ins, and live productivity monitoring for every rep in the field.

🛒
Sales & Order Management

Mobile order capture with catalog browsing, real-time stock visibility, and instant order confirmation.

🗼
Beat & Route Planning

AI-optimised route planning and territory mapping that maximises outlet coverage per rep per day.

📊
Performance Analytics

Territory-wise, rep-wise, and SKU-wise analytics with drill-down dashboards for every management level.

🏪
Outlet Management

360° outlet profiles with purchase history, contact details, survey data, and competitive intelligence.

🤖
AI Smart Tools

Next-call recommendations, demand forecasting, churn prediction, and automated rep coaching alerts.

📶
Offline Capability

Full app functionality in zero-connectivity zones — all data syncs automatically when internet returns.

🏆
Target & Incentive Mgmt

Set, track, and manage targets with automated incentive calculations and gamified leaderboards.

See Breeze FSM in Action

Book a 30-minute personalised demo for your field force.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is Field Sales Management Software?+
FSM software digitises and automates field sales — including rep tracking, beat planning, order booking, and performance analytics. Breeze FSM is India's leading platform for field-driven businesses.
Does Breeze FSM work offline?+
Yes. Breeze FSM works in low-connectivity environments. Reps visit outlets, book orders, and capture photos offline. All data syncs automatically when connectivity returns.
Can I track my field reps in real time?+
Yes. Breeze FSM provides live GPS tracking, geo-fenced attendance, and a real-time dashboard showing each rep's location, visit count, and order value.
Is Breeze FSM suitable for FMCG companies?+
Absolutely. Breeze FSM is purpose-built for FMCG, Pharma, Agri, and Manufacturing companies with large field forces across India.
How does AI beat planning work in Breeze FSM?+
The AI analyses historical visit data, order patterns, and outlet potential to suggest optimised daily routes — reducing travel time and increasing productive selling time.

Still have questions?

👥 Breeze CRM · Customer Relationship

CRM for Companies — Convert More, Retain Better

Intelligent lead engine captures prospects from every channel — web, field, B2B platforms, WhatsApp — and automatically routes, scores, and nurtures them to conversion.

Breeze CRM for FMCG — sales rep using CRM with funnel visualization, lead conversion metrics and dealer performance dashboard
Core Modules

Complete Customer Lifecycle Management

🎯
Lead Management

Capture, score, and nurture leads from every channel with automated follow-up workflows and reminders.

🔄
Opportunity Management

Visual pipeline with stage-wise tracking, win probability scores, and AI-generated next-action suggestions.

💬
Communication Hub

Email, WhatsApp, and call integration with full conversation history and open/reply rate tracking.

📊
Revenue Analytics

Forecast accuracy, pipeline health, rep performance, and cohort analysis in one unified dashboard.

💳
Expense Management

Mobile expense submission with photo receipts, one-tap manager approvals, and auto-categorised reports.

🤝
Account Management

360° account view with contacts, deals, interactions, documents, and payment history in one place.

See Breeze CRM in Action

A 30-minute demo tailored to your sales team.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is CRM software for FMCG?+
CRM for FMCG manages dealer, distributor, and retailer relationships across complex multi-channel sales cycles — with trade scheme tracking, visit history, and pipeline management.
How is Breeze CRM different from Salesforce or HubSpot?+
Breeze CRM is built for India's field-driven B2B model with distributor tracking, field visit integration, multi-level approvals and pricing specific to FMCG sales cycles.
Does Breeze CRM have lead scoring?+
Yes. AI-powered lead scoring ranks leads by conversion probability, helping teams focus on the highest-value opportunities and reduce wasted follow-up time.
Can Breeze CRM integrate with FSM and DMS?+
Yes. Breeze CRM is natively integrated with Breeze FSM and DMS — giving a 360° view of every customer from first contact through field visit to order and delivery.
Is Breeze CRM mobile-friendly?+
Yes. Fully mobile-first with native Android and iOS apps, so reps can update pipeline, log interactions, and view customer history on the go.

Still have questions?

📦 Breeze DMS · Distribution Management

Distribution Management System Built for Scale

Streamline distributor onboarding, billing, inventory, and channel operations across your entire supply chain — in one unified platform.

Breeze DMS — Distributor Management System: warehouse manager using tablet with stock, billing and channel dashboard
Core Modules

End-to-End Distribution Control

📐
Master Data Management

Centralised product masters, price lists, and customer hierarchy management for your entire network.

💰
Pricing & Scheme Engine

Complex scheme configurations — slabs, combos, free goods, cashbacks — auto-applied at billing with full audit trail.

🏭
Warehouse & Inventory

Real-time stock tracking across warehouses with batch management, expiry alerts, and FIFO enforcement.

📋
Sales Order Management

End-to-end order lifecycle from booking to dispatch with credit limit enforcement and approval workflows.

🧾
GST Billing & Invoicing

Auto-generate GST-compliant invoices, e-way bills, and credit notes at dispatch. Zero errors, fully auditable.

🔄
Returns Management

Structured returns processing, damage tracking, credit note generation, and automated reconciliation.

📊
Secondary Sales Visibility

Real-time visibility into sell-through at distributor level for informed production and replenishment decisions.

🤝
Distributor Portal

Self-service portal for distributors to place orders, view account statements, and track delivery status.

See Breeze DMS in Action

A personalised walkthrough for your distribution network.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is a Distribution Management System?+
A DMS automates the distribution channel — distributor onboarding, secondary sales tracking, inventory management, GST billing, scheme execution, and payment reconciliation.
Does Breeze DMS support GST billing?+
Yes. Built-in GST-compliant invoicing with automatic tax calculation, e-way bill support, and reconciliation tools — eliminating manual billing errors.
Can Breeze DMS track secondary sales?+
Yes. Secondary sales (distributor-to-retailer) are captured automatically via the distributor mobile app, giving real sell-through visibility across your channel.
How many distributors can I manage?+
Breeze DMS scales from 10 to 10,000+ distributors. Enterprise customers manage national networks with thousands of SKUs across multiple states.
Does Breeze DMS provide inventory visibility?+
Yes. Real-time inventory across all distributors and depots — stock aging, minimum stock alerts, and automated reorder recommendations.

Still have questions?

🛍 Breeze MRM · Modern Retail Management

Retail Execution Software for Perfect In-Store Compliance

AI-powered shelf detection, planogram compliance, store audits, and promotion tracking — everything your modern trade team needs to dominate the shelf.

Breeze MRM — retail executive using mobile with compliance dashboard showing 90% shelf compliance, planogram accuracy and store audits
Core Modules

Complete Modern Trade Execution

🤖
AI Shelf Detection

Computer vision that instantly detects OOS, facings, pricing accuracy, and share-of-shelf vs competitors.

📏
Planogram Management

Digital planograms with visual compliance tracking and real-time deviation detection across all stores.

📋
Store Audit & Compliance

Structured audit checklists, photo evidence, and compliance scoring for hygiene, display, and brand standards.

🎪
Promotion Tracking

Real-time promotion execution monitoring across all stores with compliance scores by store, city, and zone.

📊
Store Analytics

Store-level, chain-level, and territory-level analytics with competitive benchmark comparisons.

👤
Merchandiser Management

GPS attendance, task assignment, photo validation, and performance scorecards for your entire merchandiser team.

See Breeze MRM in Action

A demo tailored to your retail execution team.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze.

What is Retail Execution Software?+
Retail Execution Software ensures products are correctly displayed, stocked and promoted in stores. Breeze MRM covers audits, planogram compliance, promoter management, and competitive intelligence.
How does planogram compliance work?+
Field reps photograph shelf arrangements via the Breeze MRM app. AI image recognition scores compliance against guidelines and flags deviations for same-day correction.
Can I manage retail promoters with Breeze MRM?+
Yes. Full promoter management — attendance, daily reporting, target tracking, and interaction logs — giving complete visibility over in-store brand ambassadors.
Does Breeze MRM work for modern and general trade?+
Yes. Breeze MRM supports both modern trade (hypermarkets, supermarkets) and general trade (kiranas, specialty stores) with different audit templates per channel.
How does Breeze MRM integrate with FSM?+
Breeze MRM and FSM share the same platform — retail execution data and field sales data are unified for a single view of sell-in and in-store performance.

Still have questions?

Sales Automation Solutions for Every Business Function

Select a product to explore its full solution suite — 56+ solutions across FSM, CRM, DMS and MRM

Breeze FSM — Field Sales Management Software India — empower your field team with real-time execution visibility
📍
Breeze FSM
Field Sales Management

Field Sales Management Software India — empower your field team with real-time execution visibility

Explore →
Breeze CRM — CRM for Companies — convert more leads with intelligent customer lifecycle management
🎯
Breeze CRM
Customer Relationship Management

CRM for Companies — convert more leads with intelligent customer lifecycle management

Explore →
Breeze DMS — Distribution Management System — complete control over inventory, billing and channel performance
🚙
Breeze DMS
Distribution Management System

Distribution Management System — complete control over inventory, billing and channel performance

Explore →
Breeze MRM — Retail Execution Software — drive excellence with AI-powered in-store compliance
🍕
Breeze MRM
Modern Retail Management

Retail Execution Software — drive excellence with AI-powered in-store compliance

Explore →
Breeze FSM

Powerful Features That Deliver Real Business Outcomes

📍

GPS-Based Attendance & Live Tracking

Real-time field visibility with zero manual reporting

→
🗺️

Beat Planning & Journey Management

Cover more outlets in less time with optimized routes

→
🏪

Retailer Visit & Activity Tracking

Every outlet interaction captured with photo proof

→
📦

Smart Order Booking & Offline Capture

Book orders from anywhere, even with no internet

→
💰

Payment & Collection Tracking

Collect, reconcile and track outstanding payments on the go

→
📊

Distributor & Stock Visibility

Know what stock your distributors hold at every moment

→
📈

Performance Monitoring & Analytics

Daily scorecards, leaderboards and territory dashboards

→
🔍

Market Intelligence & Surveys

Capture competitor pricing and market feedback instantly

→
🛠️

Smart Productivity Tools for Field Teams

Expense claims, leaves, and task management in one app

→
🤖

AI-Powered & Smart Capabilities

Smart nudges, anomaly alerts and auto-fill intelligence

→
📶

Offline Functionality for Uninterrupted Operations

Work seamlessly, sync automatically when back online

→
🎙️

Voice-Based Order Capturing (AI Powered)

Speak your order. Breeze converts it to data instantly

→
🛣️

AI-Based Auto Route & Pre-Journey Planning

AI optimises your beat for maximum outlet coverage daily

→
💡

AI-Based Upsell & Cross-Sell Recommendations

Smart product suggestions based on purchase history

→
Breeze CRM

Tools Powered by Breeze CRM

🎯

Lead Capture & Centralized Lead Management

Never lose a lead — web, WhatsApp, calls all in one place

→
🔀

Smart Lead Assignment & Distribution

Auto-assign leads to the right rep based on territory

→
🔄

Lead Lifecycle & Stage Tracking

Track every lead from first touch to deal close

→
🏆

Opportunity & Pipeline Management

Visual pipeline with deal value, probability and next steps

→
👤

Contact & Customer 360 View

Every interaction, order, and note linked to each customer

→
📅

Visit & Activity Management

Log visits, calls and demos with follow-up reminders

→
🛒

Order & Sales Management

Raise quotations, convert to orders and track fulfilment

→
📡

Field Sales Tracking & Monitoring

Real-time visibility of your sales team daily activities

→
💬

Communication & Follow-Up Automation

Automated reminders, WhatsApp nudges and email sequences

→
🎖️

Sales Target & Performance Management

Team and individual targets with live achievement tracking

→
📉

Dashboard & Advanced Analytics

Conversion rates, cycle times, revenue forecasts live

→
📱

Mobile CRM for On-the-Go Sales Teams

Full CRM power in your pocket — Android and iOS

→
🔁

Offline Data Capture & Real-Time Sync

Capture leads and notes with no connectivity required

→
🔗

End-to-End Lead-to-Order Visibility

Track the complete journey from first inquiry to delivery

→
Breeze DMS

Built for Scalable Growth

🤝

Distributor Lifecycle Management

Onboard, manage and offboard distributors with ease

→
📋

Centralized Master Data Management

One source of truth for products, pricing and parties

→
📦

Product & SKU Management

Full catalog with variants, units, MRP and trade pricing

→
🏷️

Pricing & Scheme Automation

Zone-wise pricing, trade schemes and auto discounting

→
📃

Sales Order Management

Digital secondary orders with approval and dispatch workflow

→
🏭

Warehouse & Inventory Control

Real-time stock tracking across multiple warehouses and SKUs

→
🚚

Delivery & Dispatch Management

Route-wise dispatch, delivery confirmation and ePOD

→
↩️

Returns & Reverse Logistics

Manage returns, rejections and credit notes seamlessly

→
🌐

Distributor Portal & Self-Service

Distributors track orders, ledgers and stock on their own

→
📊

Secondary Sales Tracking

Capture sell-in and sell-out data across your channel

→
🧾

GST & Tax Automation

Auto-generate GST invoices and e-way bills in seconds

→
🔍

Distributor Operations & Stock Reconciliation

Match physical stock vs system records at distributor level

→
📈

Business Analytics & Performance Tracking

Territory-wise sales, growth trends and channel scorecards

→
🔗

Unified Distribution Ecosystem

Connect your ERP, field app and distributor in one platform

→
Breeze MRM

End-to-End Retail Execution Solutions for Modern Trade

👥

Field Team Management & Tracking

GPS attendance and live store check-ins for your field force

→
🏬

Store & Outlet Management

Complete store master with visit schedules and history

→
🎯

Sales Target & Performance Tracking

Store-wise targets, achievement and gap visibility in real time

→
📊

SKU Sales & Stock Visibility

Know what is selling and sitting on every shelf

→
🛒

Merchandising & Shelf Management

Planogram compliance, share of shelf and facing reports

→
🤖

AI-Based Shelf Detection & Analysis

AI photo analysis for shelf compliance scoring automatically

→
📸

Automated Planogram Data Capture

Photo-based audit captures shelf data without manual entry

→
💰

Promotion & Pricing Management

Execute and monitor in-store promotions with proof

→
✅

Store Audit & Compliance Management

Digital audit forms with photo, geo and time-stamp proof

→
📈

Real-Time Retail Analytics & Reporting

Store, territory and brand performance dashboards live

→
📋

Task & Workflow Management

Assign, track and close tasks for every store visit

→
💡

AI-Powered Retail Execution

Smart visit recommendations, anomaly alerts and auto reports

→
🖥️

Dashboard & Multi-Branch Visibility

Single dashboard for all regions, zones and branches

→
🔗

End-to-End Retail Execution Visibility

From order booking to shelf placement — full traceability

→

Ready to transform your business operations?

Join thousands of companies using Breeze to streamline sales, distribution, and retail execution.

🔷 About Breeze by Vilok Solutions

Powering Business Growth Through Connected Digital Ecosystems

Breeze is a unified platform designed to streamline operations, empower teams, and accelerate business growth through intelligent, scalable solutions.

🌫
Breeze
by Vilok Solutions Pvt. Ltd.
50,000+
Active field users
98%
Customer Retention
4
Core Products
7
India Offices
Who We Are

One System That Connects Everything

Breeze is a modern business technology ecosystem built to simplify complex operations across field service, sales, distribution, and retail.

We believe businesses don’t need multiple disconnected tools — they need one intelligent system that connects everything seamlessly.

Our platform integrates core business functions into a seamless digital experience, enabling organisations to operate faster, smarter, and more efficiently.

🔭
Our Vision

Backbone of Digital Transformation

To become the backbone of digital transformation for growing businesses — creating a unified, scalable, and intelligent platform that empowers every team, every day.

🎯
Our Mission

Simplify. Visualise. Decide Smarter.

To simplify operations, improve visibility, and enable data-driven decisions through innovative, user-friendly technology solutions that deliver measurable business outcomes.

Why Breeze

What Makes Us Different

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Unified Ecosystem

One platform, multiple solutions. FSM, CRM, DMS and MRM work seamlessly together — no silos, no duplication, no integration headaches.

⚡

Real-Time Visibility

Live dashboards, GPS tracking, and instant alerts give leadership the data they need to make decisions in the moment — not next week.

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Scalable Architecture

Built to grow from 10 to 10,000 users without performance degradation, re-implementation costs, or disruptive migrations.

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User-Centric Design

Built for real-world users — field reps, managers, distributors, and executives. Minimal training, maximum adoption from day one.

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Seamless Integration

Connects with your existing ERP, accounting, and logistics systems. Breeze integrates — it doesn’t replace what’s already working.

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Voice-First AI

India’s first voice-powered sales platform. Reps book orders and query analytics by speaking naturally — completely hands-free.

OUR TEAM

Meet Our Leaders

The people behind Breeze — building the future of field operations for India’s growing businesses.

Sakshi Kapahi
Sakshi Kapahi
CEO & Co-founder
Abhishek Rungta
Abhishek Rungta
Advisor & Director
Sneha Das
Sneha Das
Founding Member — Growth
Pijush Bhattacharya
Pijush Bhattacharya
Founding Member — Tech

Ready to Transform Your Business with Breeze?

Join 50,000+ active field users who rely on Breeze every day to streamline their sales, distribution, and retail operations.

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Support Center

We’re Here to Help

Documentation, tutorials, and direct support channels — everything you need to succeed with Breeze.

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Help Center

Step-by-step guides, tutorials, and FAQs for every feature across FSM, CRM, DMS, and MRM.

📚 Browse Help Center
💬

Live Chat Support

Chat with our team via WhatsApp or in-app chat — available Monday to Friday, 10:30am–7:30pm IST.

💬 Chat on WhatsApp
🎫

Create a Ticket

Raise a support ticket and our team will get back to you with a resolution. Tracked, prioritised, and resolved.

🎫 Raise a Ticket
Get in Touch

Send Us a Message

Have a question or need help? Our support team responds within 2 business hours.

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Head Office
Mumbai, Maharashtra, India

Contact Support

We’ll get back to you within 2 business hours.

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Get in Touch

Contact Us

Have a question, want a demo, or just want to say hello? We’d love to hear from you.

REACH US DIRECTLY

Send Us a Message

Whether you're evaluating Breeze, need technical support, or want to explore a partnership, our team responds within 2 business hours.

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Head Office
Mumbai, Maharashtra, India

Send Us a Message

We respond within 2 business hours

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Privacy Policy

Vilok Solutions Pvt. Ltd. · [email protected]

Contents
Scope Information Collection Permissions Third-Party Services Face Data Data Usage Security Sharing User Rights Other

Scope

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Information Collection

BreezeFSM will store the information you enter on the website during sign-in, Contact Us, chat, or email communication.

App Permissions

  • Calendar – create events
  • Call logs – reminders & reporting
  • Camera – photos, verification
  • Contacts – lead creation
  • Location – GPS tracking
  • Microphone – voice features
  • Notifications – alerts
  • Storage – files & media

Third-Party Services

Services may include Firebase, push notifications, maps, analytics tools, and identity verification providers.

Face Data & Biometrics

Face-related data may be collected for attendance, verification, and workforce features as configured by your organization.

Data Usage

Data is used for service delivery, reporting, analytics, and improving product performance.

Security

Appropriate technical and organizational measures are applied to protect user data, including HTTPS and secure storage practices.

Sharing of Information

Information may be shared with service providers, employers, analytics tools, or authorities where required by law.

User Rights

Users may update their data, manage access, and discontinue services subject to applicable agreements.

Other Provisions

Includes cookies, children’s privacy, international transfers, force majeure, and communication consent terms.

Terms & Conditions

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. Acceptance 2. Services 3. Account 4. Payments 5. Acceptable Use 6. IP Rights 7. Data & Privacy 8. Service 9. Liability 10. Termination 11. Force Majeure 12. Governing Law 13. Modifications

1. Acceptance of Terms

By accessing or using the services, you agree to be legally bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.

2. Services

Vilok Solutions Pvt. Ltd. provides SaaS-based solutions including FSM, CRM, DMS, and MRM. The company reserves the right to modify, suspend, or discontinue any service at any time without liability.

3. Account Registration & Responsibility

  • Provide accurate and updated information
  • Maintain confidentiality of credentials
  • Responsible for all account activities
  • Minimum age requirement: 18 years

4. Subscription, Billing & Payments

  • All services billed in advance
  • All payments are non-refundable and non-transferable
  • Pricing may change with notice
  • Non-payment may result in immediate suspension or termination

5. Acceptable Use

  • No unlawful or fraudulent use
  • No unauthorized access or hacking
  • No reverse engineering or copying
  • No resale without written permission

6. Intellectual Property Rights

All platform rights remain with Vilok Solutions Pvt. Ltd. Users are granted a limited, revocable license to use the services.

7. Data Usage & Privacy

Customer retains ownership of data. The company may process data solely to provide services. No guarantee is provided for data backup or recovery.

8. Service Availability (No Guarantee)

Services are provided on an “as-is” basis. No guarantee of uptime, availability, or error-free operation.

9. Limitation of Liability

The company shall not be liable for indirect or consequential damages. Total liability shall not exceed fees paid in the last 3 months.

10. Termination & Suspension

Services may be suspended or terminated immediately without notice in case of violation or non-payment. No refunds will be issued upon termination.

11. Force Majeure

The company is not liable for delays or failures due to events beyond control including technical or natural disruptions.

12. Governing Law & Jurisdiction

Governed by laws of India. Jurisdiction: Kolkata, West Bengal.

13. Modifications to Terms

Terms may be updated anytime. Continued use implies acceptance.

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805

Refund & Cancellation Policy

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. No Refund Policy 2. No Cancellation 3. Exceptional Cases 4. Non-Refundable 5. No Partial Refunds 6. Liability 7. Final Authority 8. Acceptance

1. No Refund Policy

All payments made to Vilok Solutions Pvt. Ltd. are final, non-refundable, and non-transferable. The company operates strictly on an advance payment basis, and no refunds will be issued under any circumstances once payment is received.

2. No Cancellation After Payment

Payment made by the customer shall be treated as final confirmation of the order and acceptance of services. Cancellation requests will not be entertained after payment, irrespective of usage status.

3. Exceptional Cases (Company Discretion Only)

Any request for cancellation or refund may be considered only in rare and exceptional cases:

  • Prior written intimation before service initiation
  • Formal written approval by Vilok Solutions Pvt. Ltd.
  • Approval strictly at the sole discretion of the company

Submission of a request does not guarantee approval.

4. Strictly Non-Refundable

  • Setup, onboarding, or implementation fees
  • Custom development or configuration work
  • Services delivered or in progress
  • Training sessions (scheduled or completed)
  • Subscription charges (used or unused)
  • Consumed SMS, API, licenses, or third-party services

5. No Pro-Rata or Partial Refunds

Vilok Solutions Pvt. Ltd. does not provide any pro-rata, partial, or unused-period refunds under any circumstances.

6. Limitation of Liability

Vilok Solutions Pvt. Ltd. shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of its services or denial of refund/cancellation requests.

7. Final Authority

The company reserves the absolute right to approve or reject any request. All decisions shall be final, binding, and non-contestable.

8. Acceptance of Terms

By making any payment, the customer acknowledges and agrees to this policy in full.

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805

Cookie Policy

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. What Are Cookies? 2. Strictly Necessary 3. Analytics & Performance 4. Functional 5. Third-Party Cookies 6. Managing Cookies

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805

Data Security

Last updated: March 2025 · Vilok Solutions Pvt. Ltd. · sneha.das@breezefsm.in

Contents
1. Encryption 2. Infrastructure 3. Access Controls 4. Data Residency 5. Backup & Recovery 6. Incident Response 7. Compliance 8. Report a Vulnerability

1. Encryption

  • In Transit: TLS 1.2/1.3 (HTTPS) for all data transmission
  • At Rest: AES-256 encryption for all stored data
  • Backups: Independently encrypted

2. Infrastructure

  • ISO 27001-aligned cloud infrastructure
  • Multi-zone redundancy (99.5% SLA)
  • Web Application Firewall (WAF)
  • DDoS protection
  • Regular third-party penetration testing

3. Access Controls

  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA)
  • SSO via SAML 2.0
  • Automatic session timeout
  • All admin access logged

4. Data Residency

Your data is stored in India, in compliance with India’s DPDP Act 2023. No international transfers without appropriate safeguards and consent.

5. Backup & Recovery

  • Daily automated backups (30-day retention)
  • Point-in-time recovery
  • RTO < 4 hours, RPO < 1 hour

6. Incident Response

Containment within 2 hours. Customer notification within 72 hours. Full incident report within 14 days.

7. Compliance

  • India DPDP Act 2023
  • IT Act 2000 & IT Rules 2011
  • ISO 27001-aligned practices
  • Regular internal and external audits

8. Report a Vulnerability

Email sneha.das@breezefsm.in responsibly. We respond within 48 hours and follow responsible disclosure guidelines.

Questions? Contact us at sneha.das@breezefsm.in · +91 91471 75805