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🟢 Breeze CRM · Field Customer Relationship Management

Field CRM Software to Manage Leads, Customers & Sales Operations

Breeze CRM is a mobile-first field CRM that helps businesses capture leads, manage customers, track sales opportunities, plan visits and monitor sales teams — with automated follow-ups built in to convert more leads and improve sales productivity.

Lead Management Opportunity Tracking Customer Visits Mobile CRM Sales Pipeline Follow-Ups Employee Tracking Analytics
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01
Lead
02
Qualified Lead
03
Opportunity
04
Customer Visit
05
Follow-up
06
Quotation
07
Sales Order
08
Customer
09
Reports
01
Lead
02
Qualified
Lead
03
Opportunity
04
Customer
Visit
05
Follow-up
06
Quotation
07
Sales Order
08
Customer
09
Reports
500+
Businesses
50,000+
Users
1M+
Leads Managed

Trusted across FMCG · Pharma · Manufacturing · Distribution · Retail · Consumer Goods

Core Modules

Everything Your Sales Team Needs

Breeze CRM manages the complete customer lifecycle — from lead capture and opportunity management to customer visits, follow-ups, sales performance, reporting and mobile CRM.

Field Monitoring

Employee Attendance & Field Monitoring

Know where your sales team is and what they're doing, in real time.

  • GPS-verified attendance with check-in and check-out
  • Live location tracking throughout the working day
  • Complete visit history for every field rep
Lead Management

Lead Management

Capture every lead and never let one slip through the cracks.

  • Lead capture from web, mobile and campaign sources
  • Automatic lead assignment with clear lead status tracking
  • Bulk contact import for fast pipeline setup
Pipeline

Opportunity Management

Turn qualified leads into closed deals with a clear sales pipeline.

  • Lead-to-opportunity conversion with deal value tracking
  • Configurable sales stages that match your process
  • Opportunity follow-up scheduling built in
Customers

Contact & Customer Management

A complete customer profile, accessible from anywhere.

  • Rich customer profiles with full interaction history
  • Contact management with company mapping
  • Multi-contact support for larger customer accounts
Visits

Visit & Activity Management

Plan, execute and log every customer visit without paperwork.

  • Visit planning with calendar-based scheduling
  • Visit notes captured directly from customer meetings
  • Automatic follow-up scheduling after every visit
Sales

Sales Order Management

Move straight from opportunity to order without switching tools.

  • Order creation directly from a won opportunity
  • Full order tracking through to fulfilment
  • Customer order history available on every profile
Communication

Communication & Notifications

Keep every customer conversation logged and every rep informed.

  • Automated email alerts for key sales events
  • Real-time sales notifications for managers and reps
  • Full communication timeline on every customer record
Performance

Sales Target & Performance

Set targets and see exactly who's on track to hit them.

  • Individual and team sales targets configured centrally
  • Live achievement tracking against every target
  • Team productivity visibility for sales managers
Analytics

CRM Dashboard & Analytics

See your entire sales funnel from one live dashboard.

  • Unified CRM dashboard covering leads through to orders
  • Lead reports, sales reports and activity reports
  • Conversion reports that show what's actually working
Mobile

Mobile CRM

A full CRM in your pocket, connectivity or not.

  • Native mobile CRM for Android and iOS field teams
  • Full offline mode for areas with poor connectivity
  • Real-time sync the moment signal returns
Automation

Workflow Automation

Let the system chase follow-ups so your reps don't have to.

  • Task automation triggered by pipeline stage changes
  • Automatic follow-up reminders for every open opportunity
  • Activity scheduling built into your sales workflow
Reporting

Reports & Business Intelligence

Every CRM metric that matters, on one connected dashboard.

  • Sales reports and CRM reports built for management review
  • Employee reports covering activity and performance
  • Lead and customer reports with drill-down detail
Explore Integrations

See Breeze CRM in Action

A 30-minute demo tailored to your sales team.

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CRM Workflow

How Breeze CRM Sales Automation Works

Automate Every Stage of Your Sales & Customer Relationship Process

See how Breeze CRM captures leads, manages customer relationships, automates follow-ups and improves sales productivity — from the first lead to the final report, all within one connected field CRM.

Breeze CRM lead capture screen showing web, mobile and campaign leads
Capture leads from every channel in one place
Step 1 Lead Capture

Lead Capture

Every field CRM journey starts with lead capture. Breeze CRM pulls in web leads, mobile leads, campaign leads and reference leads into one unified inbox, so no inquiry gets lost across disconnected forms and spreadsheets.

  • Web Leads
  • Mobile Leads
  • Campaign Leads
  • Reference Leads
Learn More
Breeze CRM lead assignment screen showing sales teams and territories
Auto-assign leads to the right sales rep instantly
Step 2 Assignment

Lead Assignment

Sales CRM automation routes every new lead to the right sales team based on territory, product line or workload — with instant notifications so follow-up starts within minutes, not days.

  • Auto Assignment
  • Sales Teams
  • Territories
  • Notifications
Explore Feature
Breeze CRM visit planning screen with GPS tracking and route planning
Plan efficient visit routes with live GPS tracking
Step 3 Visit Planning

Customer Visit Planning

Visit management software built for mobile sales teams — plan visits on a calendar, track reps live via GPS, and optimize routes so field time goes toward customers, not traffic.

  • Visit Planning
  • GPS Tracking
  • Visit Calendar
  • Route Planning
See Dashboard
Breeze CRM meeting notes and customer interaction capture screen
Capture meeting notes right after every customer visit
Step 4 Activity

Sales Meeting & Activity

Log meeting notes, capture activity, and record customer interaction details on the spot, from a phone. Every visit summary becomes part of the customer's permanent CRM history — searchable by any team member later.

  • Meeting Notes
  • Activity Capture
  • Customer Interaction
  • Visit Summary
Discover More
Breeze CRM sales pipeline and deal value tracking screen
Track every deal through a clear sales pipeline
Step 5 Pipeline

Opportunity Management

Opportunity management turns qualified leads into forecastable revenue. Track deal value and stage across the sales pipeline, so your team — and your forecast — always reflect what's actually happening.

  • Deal Value
  • Sales Pipeline
  • Stage Tracking
  • Forecast
Explore Feature
Breeze CRM follow-up reminders and task automation screen
Never miss a follow-up with automated reminders
Step 6 Follow-Up

Follow-up Management

Automated follow-ups keep every lead and open opportunity moving. Reminders, tasks and notifications trigger automatically, so nothing depends on a rep remembering to check back in.

  • Follow-up
  • Reminders
  • Tasks
  • Notifications
View Module
Breeze CRM quotation and sales order approval screen
Turn a won opportunity into an order in one step
Step 7 Quotation

Quotation & Sales Order

Generate quotations directly from an opportunity, route them through approval, and convert to a tracked sales order — all without re-entering a single customer or product detail.

  • Quotations
  • Orders
  • Approval
  • Tracking
Learn More
Breeze CRM email, WhatsApp and phone activity timeline screen
Every customer conversation, on one timeline
Step 8 Communication

Customer Communication

Email, WhatsApp and phone activity all log to the same customer record, building a single activity timeline — so any rep can pick up a relationship exactly where the last conversation left off.

  • Email
  • WhatsApp
  • Phone
  • Activity Timeline
Explore Feature
Breeze CRM sales target and KPI achievement dashboard
Track target achievement across the whole team
Step 9 Targets

Sales Target Monitoring

Set targets, track achievement, and monitor KPIs and productivity across every rep and territory — live, not at the end of the month when it's too late to course-correct.

  • Targets
  • Achievement
  • KPI
  • Productivity
View Demo
Breeze CRM dashboard with conversion reports and sales analytics
One dashboard covering the entire sales funnel
Step 10 Analytics

Reports & Analytics

Every step of this workflow feeds one live dashboard — CRM reports, conversion reports and sales analytics that turn field activity into decisions your leadership team can actually act on.

  • Dashboard
  • CRM Reports
  • Conversion Reports
  • Sales Analytics
View Analytics
CRM Lifecycle

From First Lead to Closed Report

Breeze CRM connects every stage of the customer relationship, from lead capture through to reporting.

1
Lead
2
Qualified Lead
3
Opportunity
4
Customer Visit
5
Follow-up
6
Quotation
7
Sales Order
8
Customer
9
Reports
Overview

What is Field CRM Software?

CRM software — customer relationship management software — helps businesses track leads, opportunities and customer interactions in one place. A field CRM goes further: it's built for sales teams that spend their day visiting customers, not sitting at a desk. Breeze CRM is a mobile CRM designed specifically for field sales CRM use cases, where lead management, visit tracking and order creation all need to happen from a phone.

As a sales CRM and sales force CRM, Breeze combines lead management software, opportunity management and sales pipeline management with GPS-based visit tracking — something generic desk-based CRM platforms weren't built for. It works as a distribution CRM and dealer CRM too, connecting customer relationship data directly with the order and billing flow.

Breeze CRM is used across FMCG CRM, pharma CRM and manufacturing use cases where field teams need a customer management software that works offline, syncs automatically, and gives sales managers real visibility into what's happening on the ground.

Why Breeze CRM

Built for Mobile Sales Teams, Not Desk-Bound CRM

A field CRM that keeps leads, customers and sales opportunities moving, wherever your team is working.

Mobile First CRM

Built for reps in the field, not just managers at a desktop.

Faster Lead Conversion

Automated assignment and follow-ups mean leads move faster.

Customer Visibility

Every interaction, visit and order visible on one customer record.

Field Team Productivity

Live visibility into visits, activity and target achievement.

Automated Follow-ups

No lead or opportunity goes cold because a rep forgot to check in.

AI Ready

Built on a platform ready for AI-driven lead scoring and insights.

Enterprise Security

Role-based access and encrypted data across every customer record.

Offline Support

Full CRM functionality works offline and syncs automatically.

Integrations

Connects With the Tools Your Team Already Uses

WhatsApp

Send quotes and follow-ups where customers already are.

Gmail

Every email logged automatically to the customer timeline.

Outlook

Calendar and mail sync for meeting and follow-up scheduling.

Google Maps

Powers visit routing and territory mapping.

Power BI

Build live dashboards on top of your CRM data.

ERP Systems

Connect CRM opportunities directly to ERP order flow.

REST API

Open APIs for any custom CRM integration.

Excel

Export any report or lead list to Excel in one click.

Mobile CRM

Built for Android & iPhone, Built for the Field

A mobile sales CRM that keeps working exactly where field sales happens — on the road, at the customer's counter, with or without signal.

  • Full offline CRM — capture leads and log visits without connectivity
  • GPS-verified check-ins for every customer visit
  • Visit and lead capture directly from the mobile app
  • Order creation on the spot, synced the moment signal returns
  • Real-time sync keeps every rep's data current across the team
Industries Served

Built for Every Field Sales-Led Industry

FMCG

Field CRM for high-volume FMCG sales teams.

Pharma

Doctor and chemist visit tracking for pharma CRM.

Manufacturing

B2B lead and opportunity management for manufacturers.

Retail

Retailer relationship management, connected to orders.

Distribution

Dealer CRM built on top of distributor sales data.

Financial Services

Lead and customer management for agent networks.

Healthcare

Field CRM for healthcare distribution and outreach teams.

Education

Admissions and enrollment lead management.

Telecom

Dealer and retail network CRM management.

Business Outcomes

Why Businesses Choose Breeze CRM

01

Faster Lead Conversion

Automated assignment and follow-ups shorten the sales cycle.

02

Better Customer Relationships

A complete history on every account, visible to every rep.

03

Improved Sales Productivity

Less admin, more selling time in the field.

04

Mobile First

A CRM your field team will actually use.

05

Enterprise Security

Role-based access and encrypted customer data.

06

Scalable

From a handful of reps to a national sales force.

Common Questions

Frequently Asked Questions

Everything you need to know about Breeze CRM.

What is CRM software?+
CRM software (customer relationship management software) helps businesses track leads, manage customer relationships, monitor sales opportunities and automate follow-ups in one connected platform instead of spreadsheets and disconnected tools.
What is Field CRM?+
Field CRM is customer relationship management software built specifically for sales teams that work in the field rather than at a desk — combining lead management with GPS-based visit tracking, mobile order creation and offline support.
How does Breeze CRM help sales teams?+
Breeze CRM automates lead assignment, follow-up reminders and visit scheduling, while giving managers live visibility into pipeline, target achievement and field team activity — reducing manual admin and improving conversion rates.
Does Breeze CRM work offline?+
Yes. The Breeze mobile CRM works fully offline — reps can capture leads, log visits and create orders without connectivity, with everything syncing automatically once signal returns.
Can leads be captured from mobile?+
Yes. Leads can be captured directly from the mobile app in the field, alongside web, campaign and reference leads, all funnelling into the same lead management pipeline.
Does it support WhatsApp?+
Yes. Breeze CRM integrates with WhatsApp Business so reps and managers can send quotes, follow-ups and updates directly, with the conversation logged to the customer's activity timeline.
Can sales orders be created?+
Yes. Sales orders can be created directly from a won opportunity or quotation, with full order tracking through to fulfilment — no need to switch to a separate system.
Does it track customer visits?+
Yes. GPS-verified visit tracking, visit planning, meeting notes and visit history are all built into Breeze CRM, giving managers full visibility into field activity.
Can I manage sales targets?+
Yes. Set individual and team sales targets, and track live achievement, KPIs and productivity from the CRM dashboard.
Is Breeze CRM suitable for FMCG companies?+
Yes. Breeze CRM is widely used as an FMCG CRM and pharma CRM, built for field teams managing high-volume customer visits and orders across a distribution network.
Does Breeze CRM integrate with ERP or accounting systems?+
Yes. Breeze CRM integrates with ERP systems, Power BI, Gmail, Outlook and Google Maps via open REST APIs, connecting customer relationship data with your wider business systems.
How is Breeze CRM different from a generic CRM?+
Breeze CRM is built specifically as a field CRM and mobile sales CRM — with GPS visit tracking, offline mode and order creation built in, rather than being a desk-based CRM adapted for field use.

Still have questions?

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Increase lead conversion, improve customer relationships and empower your field sales team with Breeze CRM.

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