Sales Order Management Software
for Faster, Smarter Order Booking

Sales Order Management Software is a system that lets field sales teams capture, process and track customer orders digitally from a mobile app instead of paper forms or phone calls. BreezeFSM's sales order management software covers primary, secondary and distributor orders, applies pricing, schemes and discounts automatically, calculates GST, checks live inventory, and syncs every order to your ERP.

Primary order management covers orders placed by distributors directly to the manufacturer or company — including purchase orders, stock allocation, dispatch planning, order tracking and approval workflow. BreezeFSM manages the full manufacturer-to-distributor order cycle in one platform.

Secondary order management covers orders that flow from distributor to dealer to retailer to end customer — the day-to-day sales orders field reps capture on their beat. BreezeFSM records daily sales orders, retail orders, dealer orders and customer orders as part of secondary order management.

BreezeFSM's AI analyses a customer's purchase history and buying pattern to suggest relevant upsell products during order booking — higher-value variants, larger pack sizes, or complementary items the customer is statistically likely to buy, increasing average order value without manual effort from the rep.

Cross-sell recommendations in BreezeFSM use frequently-bought-together patterns and product affinity data to suggest complementary products alongside what a customer is already ordering, helping reps increase basket size on every visit without guesswork.

Yes. BreezeFSM supports full distributor order management, including distributor ordering, stock allocation, dispatch planning and order tracking, alongside dealer, retail, outlet, salesperson, area-wise and branch orders in the same platform.

Yes. BreezeFSM lets you capture and manage dealer orders alongside distributor and retail orders, with dealer-specific pricing, schemes and approval workflows configured independently from other customer types.

Yes. BreezeFSM supports multiple price lists, customer-wise pricing, special rates, dealer rates, distributor rates, retail rates, territory pricing and dynamic pricing, so every order is automatically priced correctly for that customer type and location.

Yes. BreezeFSM's scheme engine automatically applies product schemes, trade schemes, quantity discounts, slab discounts, combo schemes, buy-X-get-Y offers, cash discounts and seasonal offers as soon as an order qualifies — no manual calculation needed by the rep.

Yes. BreezeFSM's mobile order booking app works offline — reps can capture orders, browse the product catalog and check saved inventory data without network coverage, and everything syncs automatically once the connection is restored.

Yes. BreezeFSM automates GST, CGST, SGST, IGST and HSN-based tax calculation on every order according to configured tax rules, generating invoice-ready tax breakdowns without manual computation.

Yes. Orders captured in BreezeFSM — including pricing, schemes, discounts and GST — sync to your ERP system, connecting field-captured sales orders directly to your existing back-office and accounting workflows.

Yes. BreezeFSM shows order status from booking through approval and dispatch — today's orders, pending orders and completed orders are visible on a live dashboard for both primary and secondary order flows.

BreezeFSM's mobile order booking app lets reps mark favourite products and reorder a customer's previous order in a few taps, using quick search, barcode scanning or product images to speed up repeat order entry on routine visits.

Yes. BreezeFSM's sales order management software is built for FMCG, Pharma, Distribution, Manufacturing, Consumer Goods, Electrical, Agro, Building Materials and Healthcare companies that need primary, secondary and distributor order management with scheme, pricing and GST automation. For distributor-side order and inventory management, this connects with Breeze DMS.

Yes. BreezeFSM shows live warehouse and distributor stock availability during order booking, so reps can confirm quantities with the customer before confirming the order instead of discovering shortages after the fact.

Yes. Orders above a configured value, discount, or credit limit can be routed through a manager approval step automatically, with notifications sent for pending approvals so orders aren't held up unnecessarily.

Yes. Once an order is confirmed, BreezeFSM can generate a GST-compliant invoice automatically, with tax calculated per line item and synced to your accounting or ERP system if integrated.

BreezeFSM is fully cloud-based and accessible from any device with an internet connection. Order data is encrypted in transit, access is role-based, and reps can continue booking orders offline in low-connectivity areas, with data syncing securely once back online.

Most teams of 100–500 field representatives can be fully onboarded within about 7 days, including product catalogue, pricing, and scheme setup, without requiring an internal IT team.